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FAQs

Do I need an appointment?

No, walk-ins are always welcome! However, we recommend calling us first to check parts availability and ensure a faster repair process.

Do I need to back-up my data before my repair?

While data loss is rare during our repairs, we recommend backing up your device to iCloud or another storage option as a precaution.

Are your repairs covered by a warranty?

Yes, without a human-error making. We provide a 90-day defect warranty for all of our repairs or replacement.

How long does it take to diagnose an unknown fault?

Our full diagnostic procedure takes between 7-14 days to complete for an unknown fault.

How much does it cost for diagnose an unkown fault device?

All devices carry a non-refundable inspection fee, as follows:

  • Phone : $49
  • Tablet/ Game Console: $69
  • PC / laptop : $89

if your device can be repairable, this fee will be credited toward the repairs cost.

Do your prices include parts & labour?

Yes, all of our prices include parts, labour.

Can you repair a damaged logic board?

Yes, we would complete a full diagnostic prior to quoting for our repair. If your logic board has been repaired before visiting us, we would ask you to provide as much detail about the previous repair(s) as possible.

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